Last updated: 26 May 2026
This policy was last reviewed on the date above. If you require a specific data-subject access, deletion, or correction request, please contact us at the address at the bottom of this page.
Who we are
Pro Connect Group (“PCG”, “we”, “us”, “our”) is an audio-visual production and event services company headquartered at 6541 SE Johnson Creek Boulevard, Portland, Oregon 97206, United States. Our website address is https://pcg.live.
What personal information we collect and why
Contact form and quote requests
When you contact us through a form on this site or request a quote, we collect your name, email address, telephone number (if provided), the message you send us, and any event details you choose to share. We use this information solely to respond to your inquiry and to provide the services you request.
Comments
If you leave a comment on this site, we collect the data shown in the comments form, along with your IP address and browser user-agent string to help spam detection. An anonymized hash of your email address may be provided to the Gravatar service. The Gravatar privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible in the context of your comment.
Media
If you are an authorized user and upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.
If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set up several cookies to save your login information and your screen display choices. Login cookies last for two days; screen-options cookies last for one year. If you select “Remember Me”, your login persists for two weeks. If you log out of your account, the login cookies are removed.
Embedded content from other websites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell, rent, or trade your personal information. We share data only when required to deliver the services you request (for example, sharing your contact information with a venue we are coordinating with on your behalf), when legally required, or with service providers who help us operate this website (web host, email provider, analytics provider) and who are contractually bound to handle the data in accordance with this policy.
How long we retain your data
Contact-form submissions and quote requests are retained for up to 24 months for client follow-up. Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For users that register on our site, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information).
If you are in the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR) including access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.
Where your data is sent
Visitor comments may be checked through an automated spam-detection service. This website is hosted in the United States.
How we protect your data
This website uses HTTPS (TLS encryption) to protect data in transit. Administrative access is restricted to authorized personnel with strong passwords and two-factor authentication where supported. Personal information is stored within our hosting provider’s infrastructure with industry-standard security controls.
Contact us
To exercise any of the rights described above, or to ask a question about this policy, please contact us:
Pro Connect Group
6541 SE Johnson Creek Boulevard
Portland, Oregon 97206
United States
Email: info@pcg.live
Web: https://pcg.live/
This policy is provided as a starting point and should be reviewed by qualified legal counsel before it is treated as final. If material changes are required, an updated version will be posted on this page with a new “Last updated” date.